AC1300 Installed, shows as connected to network, but can't access internet
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
On a Dell Latitude D620 [Windows 7 with Internet Explorer 8, I installed AC1300 USB Adapter and successfully downloaded/installed driver from the CD. I have a recent Spectrum separate Modem and dual channel Router.
The networks display shows my (and neighbors) networks. I can connect on my network and the display shows CONNECTED, but Internet Explorer won't access any websites and I can't download anything.
Thanks for any guidance!! Ken
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Soila -
Thank you for your research on these matters - I'll checkout the articles you suggested!!
I agree that the IE 8 Certificate issue isn't the Adapter. Using downloads from my other computer I was able to upgrade from IE 8 that came with Windows 7 to IE 11, which did not exhibit the certificate issue!!!
From Dell specs I finally found, I was able to confirm that USB should be USB 2. This vintage 2006 Dell Laptop has a so-called Express Card slot, which will accomodate a USB 3.0 adapter, which I'm going to try on the assumption this will somewhat increase the download rate.
Yhanks for your help - I consider my questions resolved!!!
Thanks, Ken
- Copy Link
- Report Inappropriate Content
Hello @KenRup
May I double confirm the model of the adapter, can you see model like Archer T3U /T4U/ T3U Nano etc? :
https://www.tp-link.com/search/?q=AC1300&t=product&p=1
For your case, you could refer to the following instruction:
1. Confirm other devices could get Internet access from the same Wifi network
2. Check if the PC get an IP address after connected to WiFi network, if PC has an IP address IPv4 gateway (router's IP), try to change the DNS to 8.8.8.8 and see if that helps.
Step in FAQ here: https://www.tp-link.com/support/faq/41/
3. Check if there is any access control, MAC filtering or special settings on the main router;
If still the same issue, 1) can i have a photo of the IP address 2) Model of router 3) try to ping IPv4 default gateway and see share the ping result https://www.tp-link.com/support/faq/841/
Thank you.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Thank you for your suggestions!
Your suggestions and those of numerous Microsoft articles and TP-Link users group all did not work. The adapter settings match those on my desktop computer which works fine.
I was able to download a download file for Firefox and have no problem - I can successfully access www.yahoo.com and other sites. I havfe to assume this is a problemn with Microsoft Internet Explorer 8 (contained in my Windows 7 SP1).
----------------------------------------------------------------
QUESTION; This is a 2005 vintage Dell Latitude D620 Laptop. I ran Speedtest.net and find my download speed to be 50Mbps which is half Spectrums speed in my plan and that I measure on my other devices. I'm assuming this is (partially) due to the USB version on the laptop. I KNOW it's not USB 3.0; how do I tell if it's USB 2.0 or USB 1.0???
Thanks,
Ken
- Copy Link
- Report Inappropriate Content
Hello @KenRup
Sorry for the late reply,
I would say from the IE warning it's not the issue with adapter , but should be related to some Browser Certification settings on Windows .
I recommend you start a thread on Microsoft forum or call them for help .
I notice many articles for this error, here is an article found online which you may give a try:
https://smallbusiness.chron.com/disable-internet-explorer-security-certificate-79744.html
For the speed, 'ran Speedtest.net and find my download speed to be 50Mbps' may I know is it 2.4Ghz or 5Ghz wifi speed, you could adjust router channel width to higher channel width or bandwidth and see if that helps improve speed.
Please check the WiFI link speed, 2.4Ghz actual speed could be 30-50% of link speed, 5Ghz could be 40-60% if the link speed , but all the speed is limited by the speed coming from router.
How to check the associated/link speed on a wireless client
To identify if its USB 2.0 or 1.0, this third party article may help: Step 5: Identify USB Ports in Device Manager
https://promotionaldrives.com/blog/how-to-identify-usb-ports/
- Copy Link
- Report Inappropriate Content
Soila -
Thank you for your research on these matters - I'll checkout the articles you suggested!!
I agree that the IE 8 Certificate issue isn't the Adapter. Using downloads from my other computer I was able to upgrade from IE 8 that came with Windows 7 to IE 11, which did not exhibit the certificate issue!!!
From Dell specs I finally found, I was able to confirm that USB should be USB 2. This vintage 2006 Dell Laptop has a so-called Express Card slot, which will accomodate a USB 3.0 adapter, which I'm going to try on the assumption this will somewhat increase the download rate.
Yhanks for your help - I consider my questions resolved!!!
Thanks, Ken
- Copy Link
- Report Inappropriate Content
@KenRup Glad to let us know you get it resolved! Appreciated for your solution and update here~
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 1803
Replies: 6
Voters 0
No one has voted for it yet.