Verizon Internet to Router Speeds Drop 10x Immediately after installing Deco M9 plus

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Verizon Internet to Router Speeds Drop 10x Immediately after installing Deco M9 plus
Verizon Internet to Router Speeds Drop 10x Immediately after installing Deco M9 plus
2022-01-24 02:44:00
Hardware Version: V2
Firmware Version: latest

My download speeds to my Verizon FiOS home router (from the Internet) immediately decrease by 10x immediately after I connect or reconnect my Deco M9 plus.  I am measuring my speedtest using Verizon's FiOS app on my mobile and the speeds are measured from Verizon's New York internet (hub) to my home Router.  Normally it is about 200 Mbps, but drop to 17-34 Mbps after I reinstall the M9 plus.

 

My mesh consists of four M9 plus unit configured as follows:

 

  Home Router ----supplied wire--> M9 plus ********** M9 plus

                                                                     ********** M9 plus

                                                                     ********** M9 plus

 

  where --- is the Ethernet cable supplied by TP-Link and the other 3 M9 plus are linked via their wireless ********* mesh.

 

What could be the issue?

 

I've disconnected and powered down all M9 plus unit and let the Verizo Quantum Gateway resume service.  Download speeds increased from about 20 Mbps to 200 Mbps as tested by the FiOS app that tests from the Internet to only my home router.

3
3
#1
Options
4 Reply
Re:Verizon Internet to Router Speeds Drop 10x Immediately after installing Deco M9 plus
2022-01-24 07:59:17 - last edited 2022-01-24 08:00:11

@RotaryEngines 

Hi, welcome to the community.

Did Deco M9 plus work on access point mode? When Deco is only about 17-34m/s, how about the speed test over Deco APP?

In case there is any confusion, were you trying to say, installing Deco M9 plus would slow down the speed of both Deco and Verizon home router? or actually only the mesh network dropped to 20m/s, the speed from Verizon Fios is still ok?

By the way, what is the model number of your Verizon Fios home router?

Can you log into the web Ui(How to log into the web-based interface of my Deco?) and save a picture of the network layout, such as:

00b70dc8aa434c12a9397bdc2e324da8

Thank you very much.

 

0
0
#2
Options
Re:Verizon Internet to Router Speeds Drop 10x Immediately after installing Deco M9 plus
2022-01-24 16:05:59

@RotaryEngines 

 

I was only discussing the speed between the Internet to my home Router - labeled now as Point A.  As soon as I plug in even the main M9 plus into my Home Router (Verizon quantum gateway model G1100) - I notice that the next Point A speedtest between the Internet and my home router drops by ~ 10x.   Speeds at B (measured by my Cell phone or wired PC) are also 10x lower.

 

My G1100 also has all of the wireless AP disabled (off or not transmitting).

 

                   A                               B                                                C

  Internet  -------   Home Router ----supplied wire--> M9 plus ********** M9 plus

                              G1100                                                      ********** M9 plus

                                                                                               ********** M9 plus

0
0
#3
Options
Re:Verizon Internet to Router Speeds Drop 10x Immediately after installing Deco M9 plus
2022-01-24 16:12:20
3
3
#4
Options
Re:Verizon Internet to Router Speeds Drop 10x Immediately after installing Deco M9 plus
2022-01-25 02:02:56

@RotaryEngines 

Thank you very much for the detailed information.

I have forwarded your case to the senior engineers and please check the email for further assistance.

Please do reply to the email so that I could make sure the email has been received.

Thank you again,

0
0
#5
Options