Deco M9 Plus (AC2200) satellites blinking red in AP mode
I have been using this system for a couple of years without issue. I recently switched the Deco to AP mode. All Deco units are hardwired to an Arris BGW210-700 router provided by AT&T (fiber internet). The main unit is shows green. The other two units blink red. I have restarted the router, the main unit, and the satellite unit multiple times. The internet connection through all units is good. The Deco app shows all units connected.
I have seen similar posts but have no seen a resolution. My problems seems most closely related to
1. Deco works in access point mode with LED in red but the internet service is working well.
Possible reasons:
The internet online detection DNS requests have been blocked by the firewall of the main ISP router so only the LED is red but the internet connection is fine.
What is the resolution for this? Do I need to configure something in the Arris router?
Any help would be greatly appreciated.
Thanks.
- Subscribe
- Bookmark
- Report Inappropriate Content
- Report Inappropriate Content
hi, Thank you for the feedback.
normally there is no need for additional configuration.
Since all the Deco M9 plus are wired to Arris, could you please check the signal source on the two satellite Deco M9plus to see whether they are on Ethernet Backhaul or not?
By the way, would satellite M9 be flashing red all the time or most of time it is green but became flashing red sometimes?
Thank you again.
- Report Inappropriate Content
- Report Inappropriate Content
- Report Inappropriate Content
Thank you for the update.
I would like to forward your case to the senior engineers and please check the email for further assistance.
- Report Inappropriate Content
- Report Inappropriate Content