Problems connecting old modem/router to new router
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Let me start by saying that, although I have a technical background, setting up modems and routers is uncharted territory for me.
I recently purchased an Archer AX3000 WiFi 6 router. The setup looked straightforward enough, but I’m having trouble—most likely related to the modem, an old Netgear N300 WiFi cable modem (model C3000). I have an ethernet cable connecting the modem to the WAN port of the router. The power, 2.4GHz, 5GHz, and internet LEDs are all green.
Using the Tether app, I’ve been able to set up the router, but I cannot connect to the new TP-Link network with either my laptop or mobile phone. I can, however, still connect to the old network.
I’ve searched various forums here and, from what I can tell, maybe I need to turn off the modem’s router so that it will connect with the new router. Or maybe replace the Netgear modem/router entirely. I hate to just throw money at a new modem if that’s not going to address this issue—besides, it's not a terribly useful way to diagnose the problem. On the other hand, I’m becoming desperate.
Any suggestions...?
Peter
