Can't see wired clients in the web interface
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
When I visit the web page for the Deco, it shows all the transmitters but under "Clients" it only shows the wireless clients. There's only 2 ethernet ports, so I am using an ethernet router to give me more ports. I have a printer, desktop computer and a network drive connected: they all work, so that's fine, but I don't see them in the web interface or in the mobile app.
Is there any way to make these wired clients visible in the management interface?
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Thanks for the update.
Please install the firmware on this link to see whether it helped with your current issue:
Static IP clients and other devices on switch showing offline
Best regards.
- Copy Link
- Report Inappropriate Content
Hi, welcome to the community.
Is the Ethernet router connected to Deco X20? Did it also work like a router?
If it is a router, the printer, desktop computer, and driver might get IP from the router directly. They are no longer DHCP clients of Deco.
best regards.
- Copy Link
- Report Inappropriate Content
@David-TP thanks, I hadn't thought of that...but since I can't see any of the wired devices, I don't know the IP of the ethernet switch ( I mistakenly called it a router) to see if it has some kind of interface of its own. I kindof doubt it, though, it's really only giving me more ethernet ports.
- Copy Link
- Report Inappropriate Content
Thanks for the update.
Please install the firmware on this link to see whether it helped with your current issue:
Static IP clients and other devices on switch showing offline
Best regards.
- Copy Link
- Report Inappropriate Content
thanks so much, I'm pleased to report the update worked, devices with a wired connection to the lan are now visible in the client list.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 1007
Replies: 4
Voters 0
No one has voted for it yet.