MyQ garage connection issue
I recently replaced my network setup with a Deco 75Pro. I am unalbe to get my Chamberlain MyQ grage door openers to connect. Any of you guys had this issue and was able to resolve? I have setup IoT to use only 2.4ghz using WPA2 (both supposedly required by MyQ). It is as if garage door openers do not even see the IoT network. I also tried Guest since it only uses 2.4 also. Same result.
Jody
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
I was able to resolve the issue by following something I found on the web (after much digging). My issue was that MyQ did not even see my WiFi connections.
I followed these steps to select the wifi from the admin page for the opener.
1. Open MyQ app on mobile device
2. Follow steps to clear network settings.
3. When the button is solid blue, go to WiFi settings on your phone to find gateway IP address of the opener. It is imperative that your mobile device is connected to the wifi name with MyQXXX listed.
4. Enter the IP address from step 3 into a browser on your mobile device that is connected to garage door opener
5. This will take you directly to a page where you can select the wifi you wish to use to connect.
I wish articles like this were easier to find on MyQ support pages.
PS. There is also a web address that will do the same without having to lookup the gateway of the opener. This forum will not allow me to include the link so I will break it up :
"setup myqdevice com". Just place periods in the place of the spaces.
- Copy Link
- Report Inappropriate Content
Hi, How about the 2.4Ghz-only Guest network? the garage door openers don't detect either？
If the guest network was set without security, would the garage door openers be able to detect and connect the 2.4GHz Guest?
Please also turn off "fast roaming" and "beamforming" under Deco APP>More>Advanced to see whether it helped.
Wait for your reply and best regards.
- Copy Link
- Report Inappropriate Content
I was able to resolve the issue by following something I found on the web (after much digging). My issue was that MyQ did not even see my WiFi connections.
I followed these steps to select the wifi from the admin page for the opener.
1. Open MyQ app on mobile device
2. Follow steps to clear network settings.
3. When the button is solid blue, go to WiFi settings on your phone to find gateway IP address of the opener. It is imperative that your mobile device is connected to the wifi name with MyQXXX listed.
4. Enter the IP address from step 3 into a browser on your mobile device that is connected to garage door opener
5. This will take you directly to a page where you can select the wifi you wish to use to connect.
I wish articles like this were easier to find on MyQ support pages.
PS. There is also a web address that will do the same without having to lookup the gateway of the opener. This forum will not allow me to include the link so I will break it up :
"setup myqdevice com". Just place periods in the place of the spaces.
- Copy Link
- Report Inappropriate Content
@David-TP,
Thank you for this post! Following the instructions, I was able to finally connect MyQ to my TP Link Deco network! Wooohooo!
- Copy Link
- Report Inappropriate Content
thank you so much for this information.
recently I have to change wifi settings and I lost connectivity to MyQ.
I did lots of troubleshooting, everything possible scenarios as per guidelines and YouTube . Nothing worked,
but I found your thread while googling, I am also with TP link router. Followed your instructions and in 2 minutes I am connected.
I don't know why MyQ asking to reset using button lights and this is really different and your solution is so easy step.
i saved screenshot of your post for any future possibility of any issues again.
Thanks again
- Copy Link
- Report Inappropriate Content
@Jody6025 thank you
- Copy Link
- Report Inappropriate Content
Information
Helpful: 3
Views: 6807
Replies: 5
Voters 1
