XE75 Pro Clients move in and out of offline list
Recently installed the XE75 Pro. I used to have X55. I have found that clients in the DECO app will move to the offline list then go back to the online list periodically. They don't seem to really be offline. I can ping the clients that are in the offline list. i can operate TAPO devices from the TAPO app that are in the offline list. The TAPO app will show devices online while the DECO app will show the same devices offline. This symptom was evident in the X55 as well. Is there an explanation for this or a fix for this?
Thanks!
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I see this exact same problem with my XE75 (non-pro) system. The online devices are constantly appearing and disappearing randomly. It's actually infuriating to deal with when trying to find a device in the list. Also, when you look up the "offline" client it will still show it connected to a node so as you said, it isn't actually dropping off the network. Seems like a simple fix seeing as the devices aren't actually offline.
It looks like this has been a bug for some time and I wonder if TP-LINK has any intention of fixing it?
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@cadz Yes. I wonder if it has anything to do with DHCP renewal? Some devices seem to do it more often than others though. We'll see what the moderators have to say.
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Hi, Thank you very much for the feedback.
I think you could try to install the beta firmware here to see whether it helped:
Optimize The Overall App Experience on Deco XE5300/XE75/XE75 Pro
Best regards.
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@David-TP The link you supplied is firmware version 1.2.8. I'm running 1.2.9. It downloaded automatically. The problem I reported also happens on my X55 system. Other people are reporting the offline client problem on various other systems. So, what is actually up with this?
David-TP wrote
Hi, Thank you very much for the feedback.
I think you could try to install the beta firmware here to see whether it helped:
Optimize The Overall App Experience on Deco XE5300/XE75/XE75 Pro
Best regards.
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