Hey TP-Link Community,

We have received feedback from several users indicating that iOS devices such as iPhones and iPads are experiencing a "connected but no internet" behavior, specifically when connected to the Archer BE900 V2 via Wi-Fi.

This Article Applies to:

Archer BE900 V2 1.1.6 Build 20250317 and older versions

Description:

iOS devices, including iPhones and iPads, may lose connectivity when connected to the Archer BE900 V2. The Device(s) may display "Connected but no internet". During this time, other client devices, both wired and wireless, remain connected to the internet.
 

Solution:

We understand that this situation can be frustrating. Please know that our engineers are actively investigating to identify and resolve the underlying cause as quickly as possible. Our development team has provided a beta firmware to assist in this effort. If you are experiencing similar concerns, we urge you to consider upgrading to the following beta firmware on your Archer BE900 V2 and verify whether your affected iOS devices connect to the internet more reliably.

Note: Pre-release and Beta firmware should be used at your own discretion. We cannot guarantee the functionality of features or technical support for Pre-Release or Beta Firmware. 

If the beta firmware doesn't resolve the behavior, we would greatly appreciate your assistance in sharing more details about the specific phenomenon you are experiencing, such as:

• The Apple devices you are using, including the model and iOS version (e.g., iPhone 15 Pro Max, iOS 18.4).
• The specific symptoms experienced on the Apple devices. Screenshots would be very helpful.

Please keep comments and discussion on-topic. Any off-topic comments may be subject to removal.

Thanks for your feedback and cooperation while our teams work on resolving this — we appreciate it!