Deco M9 Plus (V2) Guest Wi-Fi DHCP Failure with Wired Backhaul (Firmware 1.9.1)

Deco M9 Plus (V2) Guest Wi-Fi DHCP Failure with Wired Backhaul (Firmware 1.9.1)

Deco M9 Plus (V2) Guest Wi-Fi DHCP Failure with Wired Backhaul (Firmware 1.9.1)
Deco M9 Plus (V2) Guest Wi-Fi DHCP Failure with Wired Backhaul (Firmware 1.9.1)
a week ago - last edited a week ago
Model: Deco M9 Plus  
Hardware Version: V2
Firmware Version: 1.9.1 Build 20250612 Rel 45690

 

⚠️ Critical Issue: Deco M9 Plus (V2) Guest Wi-Fi DHCP Failure with Wired Backhaul (Firmware 1.9.1)

 

Since upgrading my TP-Link Deco M9 Plus (V2) mesh system, the Guest Wi-Fi network is failing to assign DHCP addresses (IP addresses) to connecting devices when the units are configured for Wired Ethernet Backhaul. This represents a severe regression from the previous working firmware version.

 

Specifics of the Problem

 

Detail Specification
Deco Model Deco M9 Plus V2
Problematic Firmware Version 1.9.1 Build 20250612 Rel 45690
Previous Working Firmware 1.8.5
Configuration Wired Ethernet Backhaul (connecting [Number] Deco units)
Impact Devices connecting to the Guest Wi-Fi fail to get an IP address via DHCP. Devices are stuck on "Obtaining IP Address" or receive a self-assigned/APIPA address (e.g., 169.254.x.x).
Main Wi-Fi Status The main (non-guest) Wi-Fi network functions normally with wired backhaul.

 

Confirmation of Regression

 

The issue is definitively linked to the new firmware and the Wired Ethernet Backhaul configuration:

  1. The network was operating without issue on Firmware 1.8.5 with the exact same wired setup.

  2. Switching the system to Wi-Fi Backhaul immediately resolves the Guest Wi-Fi DHCP failure, confirming that the network hardware and core DHCP server are functional.

  3. The problem recurs immediately upon switching back to Wired Ethernet Backhaul.

This strongly suggests a bug introduced in Firmware 1.9.1 affecting the way the Guest Network's isolation or routing function interacts with the Wired Backhaul.

Action Requested: Please investigate this regression in firmware 1.9.1 Build 20250612 Rel 45690 and provide a fix or a known workaround for the Deco M9 Plus V2 model.

  5      
  5      
#1
Options
11 Reply
Re:Deco M9 Plus (V2) Guest Wi-Fi DHCP Failure with Wired Backhaul (Firmware 1.9.1)
Friday

Topology wise,  There is no switch between deco units. They are directly connected via ethernet cable. 

  2  
  2  
#2
Options
Re:Deco M9 Plus (V2) Guest Wi-Fi DHCP Failure with Wired Backhaul (Firmware 1.9.1)
Saturday - last edited Saturday

@Riley_S , @Ryan should I downgrade back to 1.8.5 or do you guys need any diagnostics?

  0  
  0  
#3
Options
Re:Deco M9 Plus (V2) Guest Wi-Fi DHCP Failure with Wired Backhaul (Firmware 1.9.1)
Saturday - last edited Saturday

  @U_S 

 

It's the weekend for the staff that monitors the forums going to get you over to support so the engineers can take a look at this.

 

First please access the Deco web UI by entering "tplinkdeco.net" in your browser. Navigate to Advanced > System > System Log, select "ALL" in the log type, and save the file to your local computer. Then follow the steps below making sure to attach the logs to the email.

 

I recommend sending an email to forumsupport.usa@tp-link.com with the following information:

 

Subject: [Forum Escalation][ID 845692] Deco M9 Plus (V2) Guest Wi-Fi DHCP Failure with Wired Backhaul (Firmware 1.9.1)

Forum Nickname: [User Provided]

Thread URL: https://community.tp-link.com/us/home/forum/topic/845692

Model&Version: [User Provided]

Description: [User Provided]

Any Other Relevant Information (Logs, Config Files, Images, etc.): [User Provided]

 

 In the template above please fill in the areas that say [User Provided].  This will open a case with our engineering team, and they will work with you via email. 

Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? Router or AP mode? https://community.tp-link.com/us/home/forum/topic/699816?page=1
  0  
  0  
#4
Options
Re:Deco M9 Plus (V2) Guest Wi-Fi DHCP Failure with Wired Backhaul (Firmware 1.9.1)
Sunday

  @HelpFixDecoApp Thanks. I just sent the email along with log file.

  0  
  0  
#5
Options
Re:Deco M9 Plus (V2) Guest Wi-Fi DHCP Failure with Wired Backhaul (Firmware 1.9.1)
Monday

  @U_S I'm having the same issue with the same hardware. Issue started with the last update.

  1  
  1  
#6
Options
Re:Deco M9 Plus (V2) Guest Wi-Fi DHCP Failure with Wired Backhaul (Firmware 1.9.1)
Monday

  @david200 

 

If you haven't done so already please submit your log file by using the directions found here 

Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? Router or AP mode? https://community.tp-link.com/us/home/forum/topic/699816?page=1
  0  
  0  
#7
Options
Re:Deco M9 Plus (V2) Guest Wi-Fi DHCP Failure with Wired Backhaul (Firmware 1.9.1)
Monday

Exactly the same issue. Guest wifi no longer gets ip address when using ethernet backhaul and satellite decos. Ruled out managed switch etc. Started after upgrade to 1.7.1 (v1.1) and and 1.9.1 (v2). 

  0  
  0  
#8
Options
Re:Deco M9 Plus (V2) Guest Wi-Fi DHCP Failure with Wired Backhaul (Firmware 1.9.1)
Monday

  @nsfi 

 

If you haven't done so already please submit your log file by using the directions found here 

Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? Router or AP mode? https://community.tp-link.com/us/home/forum/topic/699816?page=1
  0  
  0  
#9
Options
Re:Deco M9 Plus (V2) Guest Wi-Fi DHCP Failure with Wired Backhaul (Firmware 1.9.1)
7 hours ago

Update as no one else has written any updates.

I got a beta firmware for v2 which might have resolved the incident.

 

However, I was in too much hurry when debugging. I'm actually running the eu v2.2 and the beta I got was naturally according to my own report for v2.

  0  
  0  
#10
Options
Re:Deco M9 Plus (V2) Guest Wi-Fi DHCP Failure with Wired Backhaul (Firmware 1.9.1)
6 hours ago

 I got a beta firmware to try. Unforrunately, its not good timing for me to try a beta firmware (can't afford a broken network for next 3 weeks). Hoping someone else can try and report back. 

  0  
  0  
#11
Options