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Archer BE550 WiFi Stopped Broadcasting

Archer BE550 WiFi Stopped Broadcasting

Archer BE550 WiFi Stopped Broadcasting
Archer BE550 WiFi Stopped Broadcasting
14 hours ago
Tags: #Wi-Fi 7 #MLO Network #Wi-Fi 6E
Model: Archer BE550  
Hardware Version: V2
Firmware Version: 1.2.5 Build 20251028 rel.38584

Today I was connected to the MLO WiFi network and all of a sudden all of the WiFi signals disappeared.  Tried rebooting but none of the WiFi networks would show up. I had to do a factory reset and completely set up the router again.  What is going on?    

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#1
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Re:Archer BE550 WiFi Stopped Broadcasting
7 hours ago

Hello @Richard3234 ,

 

Welcome to our community.

 

Do you mean if you enable the MLO network, all wireless networks will disappear, right? And you need to disable the MLO network to restore the wireless connection?

Has this unexpected behavior existed since you started using the router?

 

Please confirm that the MLO network name is different from the main network. 

 

We recommend sending an email to forumsupport.usa@tp-link.com  with the following information:

Subject: [Forum Escalation][ID 856116]Archer BE550 WiFi Stopped Broadcasting after the MLO network enabled

Forum Nickname: Richard3234

Thread URL: https://community.tp-link.com/us/home/forum/topic/856116

Model&Version: Archer BE550-v2-1.2.5

Description: 

Any Other Relevant Information: Please attach the configuration file on your BE550 for further investigation.

 

Once sent, a ticket will be created in our support system, and a member of the team will follow up to gather more information or troubleshoot the case.

Welcome to Our Community！ Check Out the Latest Posts: △New Firmware for Archer BE800 V1 to Support VPN Merge, EasyMesh Guest/IoT Network Extend, and More △Enhanced EasyMesh Support with Extended Guest/IoT/MLO Networking and Advanced Features for BE550 V2 △New Firmware for Archer BE900 V2 to Support Multi-WAN, DoH/DoT, EasyMesh in AP Mode and More △New Firmware for Archer BE260/Archer BE400 to Support VPN Merge, New ECO Mode, and More If you found the post or response helpful, click Helpful. If an answer solves your problem, click Recommended Solution so that others can benefit from it.
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#2
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Re:Archer BE550 WiFi Stopped Broadcasting
an hour ago

  @Joseph-TP   Yes, all of my networks have different names including the MLO network.  

 

No, what I mean is that all networks suddenly went down at once.  I had been using the MLO network at the time.  None of the networks were broadcasting after that,  Rebooting didn't bring them back.  I had to set up the router all over again.  The issue around the MLO network as the cause of this sudden WiFi radio crash comes from other users identifying the problem in prior versions and builds last year here the forum.  I thought it was important to make you aware that the issue persists into my version 2 and Build 1.2.5 hoping a firmware fix could be prompted.  I'm rather in a quandry now, this router is just a month old, as to whether to return it now or not. I'll email the support team as you suggest.  

 

Thanks for your reply and suggestion, Richard

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