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Tapo Smart Cameras

C236 Wrongly identifies vehicle as person

C236 Wrongly identifies vehicle as person

C236 Wrongly identifies vehicle as person
C236 Wrongly identifies vehicle as person
2026-03-25 11:49:26
Tags: #Motion Detection / Activity Zones #Notifications

My c236 regularly identifies vehicles as people. I have motion detection turned off, and I have selected people and pets. 

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Re:C236 Wrongly identifies vehicle as person
2026-03-26 07:30:52

  @RogerWillco 

Hi,
For the reported phenomenon, please follow the instructions below to troubleshoot.
What should I do if my Tapo camera triggers false detection?
 

If the same phenomenon persists, it's recommended to email our technical support team with the following information for further assistance.
  1. The camera's firmware and hardware version. You can find them in the Tapo app > camera's Device Settings > Device Info page.
  2. A video showing the reported phenomenon.

 

Best Regards

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Replies: 1

Tags

Motion Detection / Activity Zones Notifications