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5g Router but a 2g device

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5g Router but a 2g device

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

gail-

2022-01-09 22:51:21 - last edited 2022-01-11 03:48:40

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5g Router but a 2g device

2022-01-09 22:51:21 - last edited 2022-01-11 03:48:40

Model: RE650

Hardware Version: V1

Firmware Version: 1.0.9 Build 20201112 Rel. 66232(8583)

Hello! I'm puzzled. I just purchased a new modem and EERO 6 dual-band mesh wifi system for my house. It only broadcasts a 5g signal. My Traeger grill only works with a 2.4g connection...so... I set up my Wifi Extender to broadcast a 5 and 2.4 signal per Application Scenario 3 https://www.tp-link.com/us/support/faq/707/ but the grill still doesn't connect to it.

As a test, I turned off cell signal on my phone and connected to the 2.4 wifi signal and I could search Google so I know/think the 2.4 signal is working. Why do you think my grill won't connect to it? (It worked fine with my previous modem and wireless router.)

1 Accepted Solution

gail-

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2022-01-10 20:44:18 - last edited 2022-01-11 03:48:40

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Re:5g Router but a 2g device-Solution

2022-01-10 20:44:18 - last edited 2022-01-11 03:48:40

I found the solution! :) https://www.traeger.com/support/eero

Recommended Solution

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Solla-topee

2022-01-10 06:04:11 - last edited 2022-01-10 07:35:10

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Re:5g Router but a 2g device

2022-01-10 06:04:11 - last edited 2022-01-10 07:35:10

Hello@gail-

We have an instruction that may help resolve ' wireless devices unable to connect to Wi-Fi extender' concern , please check out thread here for details:
[Troubleshooting] Unable to Connect to WiFi Extender Saying Incorrect Password

Confirm extender has been set up successfully. And the WiFi led on RE650, either 2.4Ghz / 5Ghz LED should light up on the Range extender first
Check other devices like phone or laptop could connect to Extender Wi-Fi
You may disable 5Ghz on main router and see if the 'Traeger grill' could connect to main router 2.4Ghz wifi? If not, try to contact Grill support for more suggestions.
Connect to extender Wi-Fi using router’s Wi-Fi password(as extender will use a the same wifi password as router after successfully installation )
Try to set use an SSID for RE which is different from router to help isolate the issue

If still the same, may I know could other device connect to RE extender WiFi, what is the model of Traeger grill, and what is the error message ?

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

gail-

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2022-01-10 20:44:18 - last edited 2022-01-11 03:48:40

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Registered: 2022-01-09

Re:5g Router but a 2g device-Solution

2022-01-10 20:44:18 - last edited 2022-01-11 03:48:40

I found the solution! :) https://www.traeger.com/support/eero

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