Bark Phone issues

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Bark Phone issues

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Bark Phone issues
Bark Phone issues
2023-09-25 18:14:22
Model: Deco X20  
Hardware Version:
Firmware Version: 1.1.1 Build 20230721 Rel. 48732

We just got my son a Bark Phone, which is a mobile phone that has its own security protections built-in. The Bark Phone (Samsung A14 - Android device) works on cell data, on other Wifi networks, and on my home's Wifi guest network. The issue is that it's not working on our home's main mesh Wifi network (only the guest network). It's making it seem like the network's rules are affecting the Bark Phone in some way.

 

Does anyone know how to allow the Bark Phone through any built-in parental controls or firewalls that may be set up on the network without my knowledge?

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Re:Bark Phone issues
2023-09-26 11:12:18

  @deholf16 

Hi, welcome to the community.

I see the current firmware of your Deco X20 also supports the IOT network. So if we enable the IOT network for 2.4GHz only without security, are you able to connect Bark Phone to the IOT network?

If still now, would there be any error message when failing to connect?

Wait for your reply and best regards.

 

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