Can't connect Deco to Spectrum modem

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Can't connect Deco to Spectrum modem

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Can't connect Deco to Spectrum modem
Can't connect Deco to Spectrum modem
2024-02-07 08:41:13
Model: Deco  
Hardware Version:
Firmware Version:

I can't connect my new X55 Pro to my Spectrum modem. I've tried multiple times, went through all the steps. The device sees my network and I was able to setup the temporary network, but at the very last step it says "unable to apply your network settings". Anyone know what I'm missing?

  0      
  0      
#1
Options
1 Reply
Re:Can't connect Deco to Spectrum modem
2024-02-08 20:10:24

  @JFerr,

I think the main tell, other than the error message will be the LED Status.

 

From this FAQ: Main Deco Fails to Setup

 

Unable to create WiFi network; Error Code: Failed to connect to TP-Link Cloud/Unable to apply your network settings/Failed to create Wi-Fi network.

Check the LED status on the main Deco:

  • if the LED is solid green/white, it means the Wi-Fi has been created already. You can force the Deco app to close and go to the Settings -> Wi-Fi page of the phone to manually connect to the new Wi-Fi network.
  • If the LED is still pulsing blue, please set it up again with a different Wi-Fi name.

 

If the LED is Green/White: It sounds as though the app may need to refresh its interface after the setting gets applied; following the instructions above, closing the app, or even restarting your phone

 

Otherwise, you may consider trying the setup again, resetting the device to defaults, or configuring another node as your main (if configuring multiple)

  0  
  0  
#2
Options

Information

Helpful: 0

Views: 1913

Replies: 1

Related Articles
icon

Accessibility Adjustments

icon RESET

Choose the right accessibility profile for you

OFF

Seizure Safe

Eliminates flashes and reduces color

OFF

Cognitive Disability

Assists with reading and focusing

OFF

Vision Impaired

Enhances the website's visuals

OFF

ADHD Friendly

More focus and fewer distractions

Content Adjustments

Adjust Scale

icon
100%
icon

Highlight Title

icon

Highlight Link

icon

Text Magnifier

icon

Readable Font

icon

Adjust Fontsize

icon
100%
icon

Align Center

icon

Adjust LineHeight

icon
100%
icon

Align Left

icon

Adjust LetterSpacing

icon
100%
icon

Align Right

icon

Color Adjustment

Low Saturate

icon

High Saturate

icon

Dark Contrast

icon

Light Contrast

icon

Set Text Colors

Monochrome

icon

Set Title Colors

High Contrast

icon

Set BackgroundColor

Orientation Adjustments

Muted

icon

Hide Images

icon

Read Mode

icon

Stop Animation

icon

Reading Mask

icon

Highlight Hover

icon

Big Black Cursor

mutedicon

Big White Cursor

icon

Hide Video/Audio

icon

Stop Video

icon

Stop Audio

icon

Hide Animation

icon

Reading Guide

icon

Useful Links