Forums/
Deco
2023-07-18 07:06:05
@trmoore Hi, welcome to the community. Here are some possible suggestions: 1. replace the Ethernet cable between cable modem and Deco. A new good quality cat5e cable would be great. 2. check whether...
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Forums/
Deco
2023-07-18 06:44:22
@Bereader Hi, welcome to the community. Have you checked the WiFi Backahul on the Brian's office Deco to see whether it is over 2.4 Ghz/5Ghz/6Ghz? Since both satellite units are the same, it is also...
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Forums/
Deco
2023-07-18 06:29:17
@livlif2fullest Hi, welcome to the community. The fixed IP address here actually refers to the IP address of the mobile client, not any Deco. When we start adding port forwarding rules, once it is...
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Forums/
Deco
2023-07-18 05:48:12
@kierobi Hi, welcome to the community. Have you ever checked whether the Motorola unit is a cable modem only or a modem router combo? I think the Surfboard support is right, only one Deco S4 could...
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Forums/
Deco
2023-07-18 01:57:04
@Alabama15 Hi.welcome to the community. Can you share some pictures with me about how you linked these Deco units together, via Ethernet cables or wireless? Or Could you please send me the following...
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Forums/
Deco
2023-07-17 09:22:27
@Andreas_888 Hi Andreas, I am sorry for what you have been through with our support service. Your reported issue here is unique and needs to be under further analysis. It has been reported to the...
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