Forums/
Deco
2023-07-18 01:57:04
@Alabama15 Hi.welcome to the community. Can you share some pictures with me about how you linked these Deco units together, via Ethernet cables or wireless? Or Could you please send me the following...
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Forums/
Deco
2023-07-17 09:22:27
@Andreas_888 Hi Andreas, I am sorry for what you have been through with our support service. Your reported issue here is unique and needs to be under further analysis. It has been reported to the...
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Forums/
Deco
2023-07-17 08:20:31
@applelisa Hi, can I have a screenshot of the "Done" button under Dynamic IP that is grayed out? Are you able to temporarily change Optimum fiber gateway XSR150DX back to router mode, and try to test...
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Forums/
Deco
2023-07-17 07:11:07
@JromeM Hi, is the main Deco X90 the switch connects to? Could you please refer to this link to help me submit the Deco APP log: How to submit Deco APP log How about the satellite Deco X90 and S4s,...
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Forums/
Deco
2023-07-17 03:36:16
@bunchesofdonald Hi, welcome to the community. May I know how long you have had Deco XE75 Pro？ Have you tried to run a firmware recovery on this unit, then flash the firmware 1.2.2 again to see...
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Forums/
Deco
2023-07-17 03:21:34
@MiichaelS Hi, Thank you very much for your feedback. It has been reported to the senior engineers already and the issue would be optimized along with a new firmware upgrade. Thank you again. Best...
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