Forums/
Deco
2023-06-05 06:34:59
@wase4711 Hi, welcome to the community. It seems the case has been fixed already after checking the support record and It might be a one-time issue. Later if any further assistance is needed, please...
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Forums/
Deco
2023-06-05 02:54:57
@Snap Hi, welcome to the community. If the issue started with 1.1.11, your case might be a little bit different from others. Can I have more details about the disconnection issue? like the LED status...
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Forums/
Deco
2023-06-05 02:33:53
@maheshgv Hi, welcome to the community. I also checked your post on the US station and so far, I think it might still be too early to say the disconnection is caused by the 1.2.x firmware upgrade....
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Forums/
Deco
2023-05-31 08:28:46
@IainCee Hi, welcome to the community. Can I have some pictures of the network map as well as their signal strength on the Deco APP, such as: (If possible, please help mark out the hardware version...
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Forums/
Deco
2023-05-29 11:10:30
@deweylarkin Hi, have you tried to run "Network Optimization" under Deco APP>More? And what is your current channel for 5ghz? So far Deco does not support manually changing wireless channels. Have...
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Forums/
Deco
2023-05-29 11:02:44
@Alemar Hi, welcome to the community. Were you able to reproduce this issue most of the time? Later I might need to forward your case to the senior engineers for further assistance and could you...
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