Forums/
Range Extenders
2022-03-14 09:08:16
Hello @Raist_77S. Please confirm other Wi-Fi devices could connect to range extender’s Wi-Fi and get internet from range extender. To set up the camera , it is recommended to contact camera support...
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Forums/
Kasa Smart Switches
2022-03-14 07:31:25
Hello @Nard-Dog It is suggested contacting bulb/ lamp support and see if the bulb could work with a dimmer based on Triac type of dimming. What should I do if the HS220 cannot dim the light properly?...
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Forums/
Kasa Smart Plugs
2022-03-14 07:18:28
@UnWired After setting up kasa device in the app, devices will be bound to tp-link ID, and you could add more kasa devices in a different physical location using the same tp-link ID. If you wish to...
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Forums/
Kasa Cameras
2022-03-14 02:25:01
Hello @Hectic If camera was not on kasa care subscription after 30-day period free trial, the video clips will be deleted from cloud and could not be recovered, even we subscribe tapo care later for...
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Forums/
Kasa Smart Switches
2022-03-10 08:12:48
Hello @Chen0124 Please confirm you control smart switch on Kasa APP when phone connect to home Wi-Fi network first. If not you could factory reset the switch and set it up again on kasa app. Then...
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Forums/
Range Extenders
2022-03-10 02:54:47
Hello @AnkitBondwal When work remotely using RE's wifi network, please check IPV4 default gateway ping the gateway address and share ping test result, Try to ping 8.8.8.8 and see if there is any...
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