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Forums/ Feature Request
2022-02-08 09:23:06
Re:Disable blue status LED of smart plugs
@ddb Thanks for reaching out to us. Sorry that our kasa plug doesn't support LED control currently, but we appreciate your feedback. I will log this feature request and pass it along to the team. I'm...
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Forums/ Kasa Smart Bulbs
2022-02-07 07:07:13
Re:Changed password now nothing works
@Scooper Thanks for reaching out to us. May I know can you use Alexa and Google to turn single bulb on and off? If you can't, please refer to case 3 in below guide to troubleshoot What should I do if...
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Forums/ Kasa Smart Bulbs
2022-01-29 08:09:04
Re:KL430 only lights up half way.
Hello @Drew_Cole442 Thank you for the photo, but I failed to open that link. May I know did you ever bend the light strip into a form of sharp corner. If certain segment / beads of light strip got...
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Forums/ Kasa Smart Switches
2022-01-29 01:08:34
Re:Smart Switches Reset/Flashing Orange/Green
@FredJones Hello everyone Thank you for your feedback. If you met similar concern that all kasa device flashes amber and green , can you help confirm some information here for us to look into...
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Forums/ Kasa Smart Switches
2022-01-28 03:43:55
Re:Smart Switches Reset/Flashing Orange/Green
Hello @azrael13 Appreciate for more case details! If the Kasa Wi-Fi LED flashes orange and green, the smart device is in set up mode ,I'm afraid we will need to add them back in the Kasa app one by...
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Forums/ Kasa Smart Switches
2022-01-28 02:15:55
Re:Smart Switches Reset/Flashing Orange/Green
Hello @azrael13 Thank you for your valuable feedback. 1.Can you share the Mac address of the new added smart plug to us via private message Can you provide the time when that happens, e,g around 9PM...
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