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to Me > Notifications to turn it on first. Rich Notifications When enabled, the camera will send how do you get here my device won't send me any notifications at all

Add alarm custom sound SELECTION feature

It would be really nice if instead of recording a custom sound, the app allowed you to select a custom sound from files on the phone. Much like a custom ring, I have sound bytes the a much better qual

IP_connection dropped by all six cameras same time.

All six cameras drop network connection at same time. Guessing firmware - server heartbeat issue. TP Link unwilling to ack issue. Have mirrored camera lan traffic to wireshark but as yet unable to ID

Alarm won’t go off

The alarm on our camera doesn't go off anymore when we activate it. Even if you walk right infront of it. Any suggestions?

Using a adapter for power

Can I use a 24 volt adapter to power my D225 Tapo doorbell?

C325wb camera firmware update failed, will not update through app

I tried to update the firmware remotely through the app and after 10 min I got an error that said the firmware couldn't be updated, try again. I have tried many times in the last hour and the app will