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The arm between the base and the camera won't tighten up enough to stay in position. It keeps dropping and virtually useless. Anyone else experiencing this and what did you do to remedy this situation

C210 Factory Reset

To properly reset the camera, you need to hold the reset button down for around 10 seconds until it flashes red several times fast and the camera's voice says "Reset Complete". The instructions on the

Are tapo developers watching us

I am just curious to ask if tapo developers or technical groups are watching us using their devices. I am concern about our security. Please if anyone knows the right answer please respond. We often u

Night Mode Not Working with Auto Mode

I noticed with the most recent firmware that my front camera no longer toggles to night mode when on auto mode. I have to manually toggle to night mode at night and then back to auto during the day fo

Time Change

When the time took place the time stamp is off by 1 hour. How does that get changed?

see my cloud videos on a desktop

I have tapo care for several cameras. I can see cloud videos on the phone app. How do I see my cloud videos on a desktop: a browser or otherwise?