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My tapo c403 has repeatedly reset itself and disconnected from the app. Any tips to prevent this from happening? The first two times it was mounted on the side of the house so I know there was no acci

Privacy zones on PTZ cameras

When I set a privacy zone on a PTZ camera, the black box moves when the camera moves, it should stay positioned over the area or object I don't want the camera to see.

Review Activity on Mac Computer

Cannot review camera activity from iMac on Tahoe OS. Have MicroSD card installed. Can review 24/7 recorded activity on iPhone but not on computer. Can open Kasa app and see cameras. If I click on came

Camera not recording at night

Camera records during the day but not at night any one know why

Motion detection stopped working

I have a c100 camera that I use as a baby monitor. Overnight last night the motion detection stopped working. I have tried unplugging it, restarting it, rebooting it, there's no firmware update availa

Outdoor camera c402

Outdoor camera wont reset or turn on