KC120 cam records only 20 seconds or less
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I have had 3 of the KC120 cams for a while and I'm getting frustrated with the 20 second limit on the videos. There are people moving in the videos so I know there is movement. There has to be a way to capture all the movement or else this is not a legitimate security camera. What if there is an intruder in the house and his face is not in view within that 20 seconds? I won't have any footage to send the police.
I understand I can subscribe to increase the history up to 30 days and storage up to 30GB but, these will not help my issue. I need longer clips. I need to capture all motion while it's happening. You never know when the intruder's face will be at the best angle to send to police.
Is there a way to capture all movement? Is there a way to increase the length of the clips recorded? Thanks.
Hardware version: 1.0
Firmware version: 2.2.5
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The length of each clip is 3mins, and it will stop if there is a 10s pause.
We can't capture all movement because of this.
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This is no use to me at all and if I don't find a solution, I will have to return the camera.
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I have the same issue here and it's 2020. Any solution? It records only 5-20 sec clips even though there is constant motion in the sensitivity zone but still it cuts off and make a new video with the rest.
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@littlefinger8 Same problem on KC100, but the video's are only 2-4 seconds and the poster frame is not in the video, so i know it was recording. Seems to be a systemic problem withe KASA software.
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@flying snow How will taking a video present you with any more information than the writer has already conveyed, read the posts on this page, this is not a one off issue
the Kasa Cam Camera's are simply not recording long enough and they are locking down for to long a time interval before re-activating the Camera in Film Mode.
I am a retired Electrical Engineer with so many years of Computing Skills you could not count them on 2 hands and the ability to adjust or fix this issue myself tells me that
the problem is in the Software
The Box should carry a warning "NOT SUITABLE FOR FILMING THIEFS" Only for Use where you require to film the ODD EVENT for less than 10 - 15 seconds
Mr Spence Eng
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I have the same issue. Camera will record delivery vehicles coming up the driveway. Then it stops recording while they are getting packages from the back of the vehicle. Then it doesn't start recording again until the vehicle is driving away. It misses recording the person walking into my garage and then back out.
This is a regular occurrence. If someone were to break in, there is a good chance I would not be able to describe the person to police.
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littlefinger8 wrote
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Hardware Version :
Firmware Version :
ISP :
I have had 3 of the KC120 cams for a while and I'm getting frustrated with the 20 second limit on the videos. There are people moving in the videos so I know there is movement. There has to be a way to capture all the movement or else this is not a legitimate security camera. What if there is an intruder in the house and his face is not in view within that 20 seconds? I won't have any footage to send the police.
I understand I can subscribe to increase the history up to 30 days and storage up to 30GB but, these will not help my issue. I need longer clips. I need to capture all motion while it's happening. You never know when the intruder's face will be at the best angle to send to police.
Is there a way to capture all movement? Is there a way to increase the length of the clips recorded? Thanks.
Hardware version: 1.0
Firmware version: 2.2.5
Try setting the Motion Sensitivity to the highest setting. This worked for me!
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