HS220 dimmer switch has intermittent problem dimming the lights
My HS220 dimmer switch recently started having this issue:
The dimmer switch works fine via the Kasa mobile app. However, the problem is when using Alexa to dim or raise intensity level. I can turn the lights on and off via Alexa, just cannot dim or raise the intensity. When I tell Alexa to dim the ceiling lights or raise to 100%, she says "Ceiling lights isn't responding. Please check its network connection and power supply." However, it has no problem just turning the lights on or off. I've tried disabling and re-enabling the switch on the Alexa app, but this makes no difference. If I completely remove the switch from Alexa and re-discover it, then everything will work fine for awhile. But it then soon goes back to the same problem.
Inceidentally, the f/w is up to date.