Hs200 fails on firmware update

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Hs200 fails on firmware update

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Hs200 fails on firmware update
Hs200 fails on firmware update
2020-12-01 04:37:47
Model: HS200  
Hardware Version: V2
Firmware Version:

The kasa apps asked for update firmware, but my phone just out of battery when it's updating...now I have no light on it. I tried to reset it by holding the reset button for more than 1 minute and still no working...is it any other way to reinstall the firmware or reboot it?

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Re:Hs200 fails on firmware update
2020-12-01 18:33:00

@Michael1685 

 

It sounds like the product has been bricked.  This is similar to what can happen if a router's firmware is being updated and there is a lost of internet or power.  Typically this is not something that is covered by the limited waranty as its not a manufacture defect or something we have control over.  Though you can email kasa.support@tp-link.com explain the situation and see if they can provide an exception. 

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