Connection to alexa
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
I can't get my Alexa app to connect to my new switch
I have added tp-link skill
it does work with the Kasa app
it works manually
"device is not found" using Alexa app
thank you
roland
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
@Stuck1961 I had similar problem a month or so back - https://community.tp-link.com/us/smart-home/forum/topic/538510 except that it had been working normally, then suddenly quit (otherwise the same in that it worked fine with Kasa app, but Alexa could not communicate with it)
The solution I found was just to delete the device in the Kasa App, then re-discover/install it - after doing that, it worked with Alexa.
- Copy Link
- Report Inappropriate Content
@DEcosse t
- Copy Link
- Report Inappropriate Content
If Alexa app does not find the smart device after you authorize the tp-link account, please confirm you have authorized the correct email account, the email used on Kasa APP.
If Alexa says ' No new device found' that means Alexa could has found the kasa device you could control it directly.
Here is a guide that might help:
What should I do if I cannot make my Kasa device work with Alexa or Google Home?
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 587
Replies: 3
Voters 0
No one has voted for it yet.