Smart Home Community > Kasa Smart Switches > Connection to alexa
< Kasa Smart Switches

Connection to alexa

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Connection to alexa

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Connection to alexa
Connection to alexa
2022-04-29 19:23:13
Model: HS200  
Hardware Version:
Firmware Version: 5.8

I can't get my Alexa app to connect to my new switch 

 

I have added tp-link skill

 

it does work with the Kasa app

 

it works manually 

 

"device is not found" using Alexa app

 

thank you 

 

roland

  0      
 
  0      
 
#1
Options
3 Reply
Re:Connection to alexa
2022-04-29 19:51:11

  @Stuck1961 I had similar problem a month or so back - https://community.tp-link.com/us/smart-home/forum/topic/538510 except that it had been working normally, then suddenly quit (otherwise the same in that it worked fine with Kasa app, but Alexa could not communicate with it) 

 

The solution I found was just to delete the device in the Kasa App, then re-discover/install it - after doing that, it worked with Alexa. 

  2  
  2  
#2
Options
Re:Connection to alexa
2022-04-29 23:31:59

  @DEcosse t

  0  
  0  
#3
Options
Re:Connection to alexa
2022-04-30 10:41:27

  @Stuck1961 

If Alexa app does not find the smart device after you authorize the tp-link account, please confirm you have authorized the correct email account, the email used on Kasa APP.

If Alexa says ' No new device found' that means Alexa could has found the kasa device you could control it directly. 

Here is a guide that might help: 

What should I do if I cannot make my Kasa device work with Alexa or Google Home?

>>How to position my TP-Link camera for optimal performance. >>What to do if the Detection feature is not working on the TP-Link Camera? >>Encrypt microSD Card: Protecting Video Recordings Stored on the SD Card.
  0  
  0  
#4
Options

Information

Helpful: 0

Views: 827

Replies: 3

About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.