Hi All,

I have a few Kasa (single pole and triple pole) dimmers and switches. They were all working 100% fine and never disconnecting when I had them setup through my TP-Link Deco M9 app and also in the Kasa app. I am also using Alexa for home automation.

Few months ago I changed my ISP plan and do not use the TP-Link Deco M9's. I named my new network the same as my old so everything reconnected including the Kasa switches. Since then the switches that were being managed by TP-Link deco keep disconnecting and reconnecting. Its almost like they lose network connecting and reconnect. They are also slow to respond at times when I try to turn them on/off using Alexa. Alexa usually says its unable to reach the switch but then a few seconds later the switch will turn on or off as requested.

I also recently added some more switches which are brand new. Those switches do not exhibit this behavior and continue to work flawlessly without any disconnection issues.

So far I have tried the below without any luck, problem continues to happen:

- Deleting the switch from Kasa as well as Alexa and adding it again - factory reset the switch and reconnect it with the current network - reboot the router multiple times - restart the switch

Please advice if anyone thinks they know what is causing this behavior.

Thanks,

Ken