Troubleshooting Tapo c120 cameras all experiencing choppy/laggy RTSP streams after 1.3.1 firmware
I have 8 of these cameras, all purchased and set up about 1.5-2 months ago. I have them all recording to sd, and also using my synology nas / surveillance station to record/stream them via RTSP (tcp).
Before the 1.3.1 firmware, they were working perfectly. Nice, smooth real-time views, however, after the 1.3.1 update they are showing a frame every 2-4 seconds, and randomly lagging behind for hours.
Changing hardware acceleration did not help with the quality.
Within synology ss, it 'found' them with onvif and I do have them set up as Tapo c120 cameras in there. I've also removed, then tried adding as generic onvif.
The c110s and c210s I have are still running smoothly in synology ss in 'live-view'.
Viewing the c120s from the tapo app in live-view seems fine. For me, it's something with the RTSP.
I've seen others (on reddit) with similar issues when trying to view with RTSP.
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Hi,
The phenomenon you're experiencing seems different from the original post. You can refer to the instructions in your new thread for further assistance.
Best Regards
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Hello Kprojects,
i just bought the Tapo C120 and would like to know how you were able to connect your camera to Synology? i believe i did all they ask but do not see it connect to my system.
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I am still seeing this on my C120 and C125 cameras with the built-in RTSP stream. they both freeze every few seconds both in the app and via RTSP. I am on firmware 1.4.x on both of them. Did the 1.3.2 firmware fix this for anybody and if so, is there a regression? It's incredibly frustrating.
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@ender7, my impression is that the choppiness was reduced with the new firmware, but not eliminated (I have 2 C120s with the same problem). I suspect the camera has a buggy Wi-Fi implementation, possibly due to a hardware issue.
If I may recommend an alternative, I had great results with the C113 as a replacement: also outdoor compatible, very similar specs, same power supply and cable, super cheap, and almost identical form factor. For me, it was a drop-in replacement on the exact same pole mount. I just have a minor issue when connecting the C113 to my DVR: the low-res RTSP stream (used in the multi-cam screen) is "too high resolution", incompatible with my cheap DVR. Will create a separate thread for that.
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ender7 wrote
I am still seeing this on my C120 and C125 cameras with the built-in RTSP stream. they both freeze every few seconds both in the app and via RTSP. I am on firmware 1.4.x on both of them. Did the 1.3.2 firmware fix this for anybody and if so, is there a regression? It's incredibly frustrating.
Hi,
If your cameras have updated to firmware v1.4.x, it's recommended to start a new thread here or contact the technical support team for assistance.
Best Regards
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