Recording

Recording

Recording
Recording
a week ago

Tapo tc720 stopped recording

  4      
  4      
#1
Options
4 Reply
Re:Recording
a week ago

  @Papy1148 same for me, not sure what is happening.. 

  3  
  3  
#2
Options
Re:Recording
a week ago

  @Papy1148 td21 - also experiencing same issue for the last 7 hours. I wonder if this is related to the aws outage earlier today? 

 

 

  0  
  0  
#3
Options
Re:Recording
a week ago

  @Nerdgasm maybe, I had no idea about the outage. Now its working, but couple of hours of recording remained missing. 

  0  
  0  
#4
Options
Re:Recording
a week ago

Hi All, 
For the reported phenomenon, please refer to the instructions below.
[2025/10/20] Announcement: AWS Cloud Service Outage Impacting Tapo & Kasa Cloud Video Storage
 

As for now, AWS has since restored its services, however, the video clips created during the outage were not saved and cannot be recovered. If there is an SD card inserted into the camera to store video clips locally during the AWS outage, you can find the video clips on the camera's Playback & Download > Playback > SD card page.

 

Best Regards

  0  
  0  
#5
Options