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Camera won’t record unless app is open on phone

Camera won’t record unless app is open on phone

Camera won’t record unless app is open on phone
Camera won’t record unless app is open on phone
Sunday
Tags: #Motion Detection / Activity Zones #Notifications

I just installed a Tapo C401 and unless the app is open the camera doesn't do anything; no notifications, no recordings, nothing.

 

Is there a setting I'm missing? Is this a network issue? Or did I just get a lemon?

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Re:Camera won’t record unless app is open on phone
Wednesday

  @ralexr 

Hi, 
It seems events can't wake up your camera. It's recommended to refer to Part 2 in the instructions below to troubleshoot.
What to do if the Detection feature is not working on the TP-Link Camera?
Best Regards

>> Smart Home: Introduction to Common Smart Action Scenarios for Tapo Cameras >> Tapo Camera Day/Night Mode Selection Guide: Best Settings Recommendations for Different Scenarios >> What should I do if my Tapo camera triggers false detection? >> Enhance Your Tapo App Experience: Introduction to Several Practical Features
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Motion Detection / Activity Zones Notifications
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