Can't remove EP10 plug from app

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Can't remove EP10 plug from app

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Can't remove EP10 plug from app
Can't remove EP10 plug from app
2024-01-05 15:27:59

I have an EP10 mini plug that I have removed and no longer use and want to remove it from the Kasa app. It shows on the app as "offline". The instructions say to click on it and go to its settings and remove it from there. However, when I click on it (it's currently grayed out) all I get is a pop-up message that says "device Unreachable  Your device may be powered off or out of network range" and then an "OK" button to close the pop-up. It won't do anything else, including opening settings. Any idea how I get rid of it? The plug went bad and I no longer have it.

Thanks for any help.

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Re:Can't remove EP10 plug from app
2024-01-11 23:23:39

  @Chanton 

Try pressing and holding on the EP10. Additional options should appear in the Kasa interface. Among these options will be a red minus symbol next to each device. Tap this red minus symbol next to the EP10. You should then be prompted to confirm deleting the device from the list.

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