Forums/
Kasa App and Integrations
2023-12-06 00:36:57
@JimmyRip, Since it happens on both the mobile and Wi-Fi networks, I have a feeling the phone is having difficulty communicating with TP-Link servers.I would first recommend making sure that there...
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Forums/
Kasa Smart Bulbs
2023-12-06 00:31:13
Hey @Salter10, There should be another option available called 'Set Lighting'. This will allow you to set the light to do whatever state you would like.Instead of thinking in terms of % increases,...
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Forums/
Wi-Fi Routers
2023-12-06 00:25:12
@porknbees, You would need to check with the global community for the firmware, we only manage the firmware on the US side of things and router firmware is often region specific due to differences in...
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Forums/
Kasa Smart Plugs
2023-12-05 23:40:20
@AVLfilm, The process does still involve a physical interaction, but you can reset just the network settings by holding the power button on the device for 5 seconds as compared to 10 seconds. It will...
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Forums/
Kasa Cameras
2023-12-05 23:34:17
@dudetx, So if the camera stays on your phone, but not on the Android - it is an app issue 95% of the time. On top of uninstalling the Kasa App, I would recommend adding these steps to clear any...
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Forums/
Deco
2023-12-05 23:29:07
@Beebader, A few things to try first If you think it may be caused by the combine 2.4 and 5GHZ networks: Set the devices up to use your IoT network if your Deco model supports it. Otherwise, disable...
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