Forums/
Deco
a week ago
@lsj334 Thanks for reaching out! I understand that you're switching from Cox to T-Mobile and want to know if you need to reset your Deco system or if you can keep your current setup when connecting...
2HELPFULS
Forums/
Deco
a week ago
@Ryan @David-TP I swear i remeber there being a fix for this but I cant recall what it is. Was it a beta patch? Please advise thanks
1HELPFULS
Forums/
Deco
a week ago
@Klaw81 This has happened to other users in the past and the only way they were able to get there system back up was to go to the location and power cycle everything With one user we suggested using...
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Forums/
Deco
a week ago
@jcagame2026 See if the image below helps you out If not let us know
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Forums/
Deco
a week ago
@Rice2999 If you look at David's post above he corrected me. Your units are currently on firmware platform 1.5.x and IoT support wasn't released till firmware platform 1.7.0 & 1.8.0. So your deco's...
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Forums/
Deco
a week ago
@Ryan Any updates on this?
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