Forums/
Wi-Fi Routers
2021-02-23 17:14:31
@AaronSanchez If you are trying to bind your current router to your current TP-Link ID and it is indicating it is bound to another account, please reach out to our support team with the router MAC...
0HELPFULS
Forums/
Wi-Fi Routers
2021-02-23 17:08:45
@kbatzer If you are seeing the same issue with two different routers I would reach out to our support team here: link
0HELPFULS
Forums/
Deco
2021-02-23 17:03:10
@GaganS Check your cable modem logs, by logging into your cable modem, then looking to see if there may be critical 3 or critical 4 error which gives random connection drops due to an unstable...
0HELPFULS
Forums/
Deco
2021-02-22 22:49:06
@Stacho The ports forwarded would be based on what VPN is being used so say IPSec was used then you would try forwarding UDP ports 500 and 4500: https://www.tp-link.com/us/support/faq/1797/ The port...
0HELPFULS
Forums/
Range Extenders
2021-02-22 22:43:13
@Sharper9 After the RE300 is set up, look at the 2.4G and 5G LED lights on the extender, both should be on and the signal light (wave icon) should be white. If that is not the case the password being...
0HELPFULS
Forums/
Adapters
2021-02-22 22:19:53
@PDX_Mark Thank you for your feedback. Please reference the story here which will familiarize yourself with our model naming protocols: https://community.tp-link.com/us/home/stories/detail/1594 In...
0HELPFULS