Forums/
Deco
2024-09-10 02:41:18
@Sorbert Hi, Do you refer to all Ethernet ports on the main Deco, or the one connected to the ISP cable modem? Please restart the main Deco once, then try to replace a new Ethernet cable to connect...
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Forums/
Deco
2024-09-09 11:41:33
@Camp1234 Hi, Thanks for the update. Did you receive my email-#TKID240905108? The case has been escalated to the senior engineers and I'm sure they will help us locate the issue as soon as possible....
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Forums/
Deco
2024-09-03 03:55:35
@SountLex Hi, Thank you very much for the feedback. Is the gaming device(can I have its model number?) connected to the main Deco via an Ethenret cable, or by WiFi(6GHz or 5GHz)? ---If it is...
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Forums/
Deco
2024-09-03 03:19:02
@Camp1234 Hi, Thank you very much for the feedback. Is it mainly occurred to the main Deco BE11000? or randomly to any Deco units? - Since there are 4 Ethernet ports on the BE11000, have you ever...
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Forums/
Deco
2024-09-03 02:56:35
@Jpb76 Hi, could you refer to the product label on the Deco XE75 to check whether the hardware version is V1.6 or V2.6? How to find the hardware version on a TP-Link device Have you also checked the...
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Forums/
Deco
2024-09-03 02:44:06
@smashweights Hi, May I know who your internet service provider is? And how about the model number of your ISP Cable modem? If the old Asus RT-AC86U had the same issue with Deco XE75, there might be...
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