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Deco
2025-09-25 01:46:23
@Drasoff Thank you very much for your time and patience. Deco BE11000 supports changing the Wireless channels. Have you tried to set the 5GHz channel to 48 or 149 to see whether it made any...
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Deco
2025-09-24 07:29:35
@Daisymay Hi, if possible, it is also suggested to test the 1.1.0 firmware version here: Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Wait for your reply. Best regards.
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Deco
2025-09-23 05:59:48
@InmateBiv Hi, thank you very much for the APP logs. It will be forwarded to the senior engineers for further assistance, which might take some time. By the way, if you chose the smaller...
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Deco
2025-09-23 04:07:53
@InmateBiv Hi, thank you very much for the feedback. Could you please also refer to this link to help me submit the Deco APP log: How to submit Deco APP log (Please update here with the ticket ID,...
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Deco
2025-09-09 09:40:53
@SrJerry Hi, how about the model number of the TP-Link router? There seems to be several routers involved. It is also recommended to set Deco X15 into "Access Point" mode: How to set up Deco to work...
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Deco
2025-09-05 09:24:34
@AllenAnderson Hi, A new firmware 1.1.0 is ready for Deco BE75/BE16000 now. Deco BE75 1.1.0 Pre-Release Firmware Introduces WireGuard VPN, Manual Channel Selection and More! Best regards.
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