Forums/
Kasa Cameras
2022-07-14 02:00:02
Hello @Hey_Lizzie Thank you for the feedback. Here are some suggestions to help reduce some alerts. Adjust Activity Zone and avoid the area that has frequent movements e.g. Exclude the area with...
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Forums/
Kasa Smart Plugs
2022-07-13 03:44:21
Hello @jiml1969 Thank you for proving more case details！ Please also try other suggestions listed in the above troubleshooting guide factory reset EP25;turn off VPN or security app like Lookout,...
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Forums/
Range Extenders
2022-07-13 00:55:29
Hello @Pjs999 It's good to know you tried to block it on Tether app ,if you can find the MAC or IP address of the 'anonymous' network client, please try to block it on the router.
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Forums/
Kasa Smart Plugs
2022-07-13 00:41:24
Hello @jiml1969 Please ensure your mobile device is connected to home Wi-Fi network before setup and has stable Internet connection. Here is a troubleshooting guide that may help with your case....
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Forums/
Range Extenders
2022-07-05 02:22:58
@Tae5 To connect range extender to a new Wifi network, you could factory reset the extender and reinstall it as instructions or setup video here RESET: With the extender powered on, use a pin to...
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Forums/
Range Extenders
2022-07-05 01:58:59
Hello @motero99 To let Tether app detects your device, confirm the mobile device installed Tether APP and the Range extender are in the same local network, turn off Mobile data and VPN on the phone,...
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