Forums/
Kasa Cameras
2022-03-14 02:25:01
Hello @Hectic If camera was not on kasa care subscription after 30-day period free trial, the video clips will be deleted from cloud and could not be recovered, even we subscribe tapo care later for...
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Forums/
Kasa Smart Switches
2022-03-10 08:12:48
Hello @Chen0124 Please confirm you control smart switch on Kasa APP when phone connect to home Wi-Fi network first. If not you could factory reset the switch and set it up again on kasa app. Then...
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Forums/
Range Extenders
2022-03-10 02:54:47
Hello @AnkitBondwal When work remotely using RE's wifi network, please check IPV4 default gateway ping the gateway address and share ping test result, Try to ping 8.8.8.8 and see if there is any...
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Forums/
Powerline Adapters
2022-03-10 02:31:22
Hello @JWikoff In the U.S. the fastest wireless powerline model is AV1300 ( TL-WPA8630(P)/TL-WPA8631P) https://www.tp-link.com/us/home-networking/powerline/ For AV2000, it is recommend to consider...
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Forums/
Kasa Smart Plugs
2022-03-10 00:55:23
Hello @Rettajo If kasa device failed to connect to router Wi-Fi , try to examine correct the wifi password was put in during set up, and turn off VPN on the phone. Here is an instructionk that may...
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Forums/
Powerline Adapters
2022-03-08 02:54:59
Hello @JWikoff TP-Link powerline devices are compatible with each other, it possible it is recommend to select model of same powerline speed, like AV2000 + AV2000 kit. Here is guide that help select...
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