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Tapo Smart Cameras
2025-08-28 09:07:03
@Bjcarter73 Hi, As you can see on the Tapo C217's Specifications page on our official website, the Tapo C217 is a Wi-Fi camera, and it supports the 2.4 GHz Wi-Fi band. Best Regards
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Tapo Smart Cameras
2025-08-28 09:00:49
@TKopta Hi, The clip time you set in the Tapo app should be the maximum clip length; it does not mean that every video clip's length will be 120 seconds, but a video clip's length can only be up to...
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Tapo Smart Cameras
2025-08-28 08:47:11
@deedee226 Hi, You can refer to the following thread for further assistance. Troubleshooting for better audio quality of my Tapo camera Best Regards
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Tapo Smart Cameras
2025-08-26 09:40:36
@John9516 Hi, If you have changed your router's Wi-Fi name and password and now need to reconfigure the camera to control it in the Tapo app, please try the following steps. 1. After powering on a...
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Tapo Smart Cameras
2025-08-22 08:22:55
@JenLB Hi, If you have a Tapo C400 V1, it requires a Tapo hub to connect to the internet. You can refer to the following steps to connect the hub and camera to a new router. 1) After powering on the...
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Tapo Smart Cameras
2025-08-22 07:47:30
@A411 Hi, The reported phenomenon may be related to the local network settings or environment. You can refer to the following instructions to troubleshoot. How to check and improve the network...
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