Forums/
Tapo Smart Cameras
2025-10-16 11:34:46
@macXattack1 Hi, If you watch the camera's video recordings from the SD card in the Tapo app, only one client device can watch them simultaneously. If you are referring to other limitations, please...
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Forums/
Tapo Smart Cameras
2025-10-16 11:23:00
@tattooed_sinner Hi, Thank you for your feedback. On the Pan & Tilt camera, the Privacy Zone and Detection Zone will shift as the camera lens moves, which may affect the user experience. It's...
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Forums/
Tapo Smart Cameras
2025-10-16 10:27:57
@AllieARK Hi, If you get audio on the camera's live view page but not on the video clips, please go to the Tapo app > camera's Device Settings > Storage & Recording page, ensure the Record Sound...
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Forums/
Tapo Smart Cameras
2025-09-29 09:17:49
@Paidnfull Hi, What's your camera's model number and hardware version? If the phenomenon you encountered is that the camera keeps recording lightning events, but you don't want it to, on the camera's...
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Forums/
Tapo Smart Cameras
2025-09-29 09:03:49
@rdgina Hi, Typically, if your home Wi-Fi has an internet connection, after configuring the camera and connecting it to your home Wi-Fi, the camera can connect to the internet and our cloud server....
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Forums/
Tapo Smart Cameras
2025-09-29 08:57:37
@abcdoremi Hi, It's recommended to troubleshoot by following the instructions in this post. Best Regards
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