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Tapo Smart Cameras
2026-03-13 06:52:46
@smcvey Hi, 1. Usually, if the Record Sound option is enabled, the manually downloaded video clip and the videos stored on the SD card will both have sound if you can hear sound in the Tapo app >...
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Tapo Smart Cameras
2026-03-11 10:24:24
@Stitch177 Hi, You can refer to the instructions below to troubleshoot if you fail to establish an RTSP/Onvif connection with the Tapo C120. What can I do if fail to stream the Tapo camera via the...
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Tapo Smart Cameras
2026-03-10 10:54:19
@smcvey Hi, 1. In the Tapo app > camera's Device Settings > Storage & Recording page, if the Record Sound option is enabled, the camera will record video and audio to the SD card. 2. Usually, you can...
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Tapo Smart Cameras
2026-03-10 10:10:55
@Mary-mare Hi, Just double-confirm: is the phenomenon that the Tapo C425 and Tapo C120 both detect a person, then the Echo Show announces twice? Or only the Tapo C425 or Tapo C120 detects a person,...
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Tapo Smart Cameras
2026-03-10 09:41:19
@Machinist45 Hi, For the reported phenomenon, please confirm the following information. 1. Please refer to the instructions below to check whether the Tapo C460's storage settings are correct. How...
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Tapo Smart Cameras
2026-03-10 08:14:40
@SkittoneDiaz Hi, If the camera's power cord got chewed through, you can try to purchase a replacement power adapter (which includes the cable) from a local store or online store with the same...
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