Forums/
Tapo Smart Cameras
2026-03-10 05:41:56
@MzAzia Hi, In the Tapo app > camera's Device Settings > Video & Display > Privacy Zones page, you can click on the Privacy Zones you set, tap Clear All, click the Save button at the top right...
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Forums/
Tapo Smart Cameras
2026-03-10 05:41:04
@Metsfan Hi, 1. I have not received any images or videos about this case. If you are in the US, it's recommended to email our technical support team for further assistance with the following...
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Forums/
Tapo Smart Cameras
2026-03-05 10:04:09
@Metsfan Hi, Please refer to Q8 in the following instructions to troubleshoot the reported phenomenon. General questions about the TP-Link camera's Pan & Tilt feature If the same phenomenon persists,...
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Forums/
Tapo App & Integrations
2026-03-04 09:15:32
@mdm-jaw Hi， The initial Home on the Tapo app can't be deleted. If you only want one Home displayed in the Tapo app, you can create rooms in the initial Home, then add devices in the rooms to move...
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Forums/
Tapo Smart Cameras
2026-03-04 07:18:59
@MichaelFire Hi， The mount screws included with our products usually can function properly under normal use. Thank you for your feedback in this thread. I'll log your situation and forward it to the...
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Forums/
Tapo Smart Cameras
2026-03-04 05:54:06
@Mactheknife Hi， If you can't find the camera via Bluetooth during setup, please try connecting your phone to the camera's default SSID and check if the Tapo app finds it. Below are the detailed...
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