Forums/
Tapo Smart Cameras
2026-03-04 05:39:53
@Trail77 Hi， To conserve power, battery-powered cameras typically remain in a low-power sleep state and can only detect motion when awake. The camera can be awakened by actions within the app, such...
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Forums/
Tapo Smart Cameras
2026-03-03 08:23:34
@Snowboardsurfer Hi, For the reported phenomenon, please check if your camera settings are correct. 1. On the doorbell camera's Device Settings > Doorbell > Doorbell Video Call page, please check if...
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Forums/
Tapo Smart Cameras
2026-03-03 08:05:02
@ChiefWarrant3 Hi, What are the model number and hardware version of your Tapo device? Usually, you can find them on the label stuck on the package. With the device information of your Tapo device,...
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Forums/
Tapo Smart Cameras
2026-03-03 07:56:26
@Cdmb Hi, Typically, when you add an automation entry in the Tapo app > Smart > Automation page, you can select the Effective Time for the automation entry to take effect. In your situation, you can...
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Forums/
Feature Requests
2026-03-03 07:38:48
@NessaF Hi, The Tapo camera has only one microphone. If you have muted it on the Tapo app > camera's live view page, the camera will be unable to capture sound, so the video recordings have no sound...
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Forums/
Tapo Smart Cameras
2026-03-03 07:24:08
@QMK Hi, The following instructions may help with your situation: Why does the Tapo Doorbell still discharge when powered through hardwiring? If not, it's recommended to contact our technical support...
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