Forums/
Tapo Smart Cameras
2025-09-09 11:49:58
@Ashtan777 Hi, If you want to know which Tapo camera models support 24-hour continuous recording, please note that our non-battery-powered Tapo cameras support this feature. To enable the continuous...
0HELPFULS
Forums/
Tapo Smart Cameras
2025-09-09 08:18:24
@Macgeek Hi, I'm not sure what the Control Model and Control Port are in your screenshot, as they are not required as per the instructions "How to view Tapo camera on PC/NAS/NVR through RTSP/Onvif...
0HELPFULS
Forums/
Tapo Smart Cameras
2025-09-05 09:48:05
@WWANSOP Hi, Please confirm the following information about the reported phenomenon. 1. What's the doorbell camera's model number and hardware version? 2. Has this doorbell camera ever been dropped?...
0HELPFULS
Forums/
Tapo Smart Cameras
2025-09-04 11:00:48
@Gator09 Hi, Refer to the UG of the TC55, you can see there are two installation guides: Option 1: Install on an existing junction box Option 2: Install with existing electrical wires Please confirm...
0HELPFULS
Forums/
Tapo Smart Cameras
2025-09-04 10:59:39
@C2143 Hi, If the camera gets stuck in a position and the Pan & Tilt feature on the Tapo app is not functioning (you cannot pan or tilt the camera), refer to Q6 in the following instructions for...
0HELPFULS
Forums/
Tapo Smart Cameras
2025-09-04 10:58:30
@BTay Hi, To help assist and streamline the identification of the behavior, we recommend sending an email to forumsupport.usa@tp-link.com with the following information: Subject: [Forum...
0HELPFULS