Smart Home Community

I Accidentally deleted a couple of clients that were also blocked. Now we can not find them on the app and cannot connect them to the internet. How do I Get them unblocked so they can connect to the i

Devices keep disconnecting and connecting

We have the Deco X55 mesh routers in our house. Recently, somethings been going on with our home network and we can't figure out what it is. All throughout the night and morning, we're getting emails

Issues since firmware update

I updated my Deco sometime after 9/4/23, after I got the notification that a firmware update was available. Ever since, it just keeps disconnecting. I will get notifications on all connected devices t

Web Detection blocking Amazon related site - Amazon apps intermittently work on iPhone/iPad

For the past several months, I have experienced intermittent issues with Amazon App loading in iPhones and iPads. Using the Deco App, I enabled Web Protection from the security menu and noticed that i

New Deco X55 pro's unstable connection

Model: Deco X55 pro Hardware version: 1.6 Firmware: 1.1.1 Build 20230613 Hi all, I've been encountering issues with my new Deco X55 pro. Here's some background: I previously had the X60 set, which wor

NAT Hairpin/Loopback on wired connection doesn't work on BE95

I have found several posts from the past describing this exact same issue dating back as early as 2018. Here we are 5 years later and I just spent $2,500 on four BE95 units that are not capable of a s