dogs trigger person detection

dogs trigger person detection

dogs trigger person detection
dogs trigger person detection
Thursday
Model: Tapo C425  
Hardware Version: V2
Firmware Version:

greetings 

 

I have mounted a couple of c425 cameras but this one does detect dogs as humans all the time.

 

is this because I mounted it too high?

The other C425 don't have this problem. 

 

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#1
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Re:dogs trigger person detection
Friday

  @AndreasR42 

Hi,
The false detection phenomenon is related to multiple factors. It's recommended to troubleshoot by following Case 2 in the instructions below.
What should I do if my Tapo camera triggers false detection?
Best Regards
 

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Re:dogs trigger person detection
12 minutes ago - last edited 11 minutes ago

  @Solla-topee unfortunately it doesn't help.  it detects humans even if dogs walk through the picture, it also detects humans. 

 

but it is only this camera, the others don't have this problem.

it hangs about 1 m higher than the other two. could this be related? 

 

for the rest there are three identical cameras and I don't have this problem on the other two.

 

I think about purchasing the h500 home base. maybe it'll make it work better? 

I only need notifications for unknown humans. 

 

my dogs take care of the rest 😉

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