Knowledge Base Integration of VPN Services with Renowned Third-party VPN Providers NordVPN and SurfShark
Feel complicated when setting up VPN client features, especially for WireGuard VPN to connect third-party VPN like NordVPN or Surfshark?
We have fantastic news for you!
Get ready to experience a whole new level of convenience and security with our new feature on our wireless routers (coming soon) and Deco product line.
Integration of VPN Services with Renowned Third-party VPN Providers:
NordVPN and Surfshark
This collaboration brings a rapid VPN configuration experience to our users, enhancing both security and connectivity.
Note: Currently, this feature is only available in the US, It will be gradually rolled out to other regions in the future.
Key Features/Advantages
Seamless Integration
Deco now fully integrates with NordVPN and Surfshark, providing an effortless setup process. Users can directly configure and manage their VPN connections through the Deco interface.
Quick Configuration
With a few simple steps, users can activate their VPN service. This streamlined process eliminates the need for complex configurations, making it accessible even for those with limited technical knowledge.
Enhanced Security
By partnering with NordVPN and Surfshark, Deco offers top-tier encryption and online security. Users can enjoy peace of mind knowing their internet activities are shielded from prying eyes.
Global Connectivity
Access a wide range of global servers and experience internet without borders. Whether for streaming, browsing, or secure communication, users can enjoy unrestricted and speedy access to the web.
User-Friendly Interface
The Deco app provides an intuitive and user-friendly interface, making VPN management straightforward. Users can easily switch between servers, adjust settings, and monitor their connection status.
Reliable Customer Support
In collaboration with NordVPN and Surfshark, Deco offers robust customer support. Users can reach out for assistance with setup, troubleshooting, and tips for optimal VPN usage.
Comparison of Rapid and Manual VPN Configuration
Questions & Answers
1. Which model support this feature for now?
For now, these Deco models support this feature: Deco X95, Deco X50, Deco W3600 V2, Deco X20 V4, Deco X75, Deco X55, Deco X68 V2, Deco X25V3/V4, Deco BE85, Deco BE95, Deco XE75 Pro, Deco XE200, Deco WE10800 V2/V2.6, Deco X4300 Pro, Deco X5000, Deco W6000, Deco X50-Outdoor, Deco XE5300, Deco W7200 V2/V2.6, Deco X5400 Pro, Deco X90, Deco XE75, Deco X60 V3/V4.
Notes:
1. The availability of Rapid VPN Configuration may vary by region even for the same model. Please check your local website for more information.
2. The above list might not include all models and hardware versions. It is recommended to keep watching the firmware releases for your Deco or router.
3) The Deco products doesn't support WireGuard for now, WireGuard VPN will be available soon on those Deco products.
4) For wireless router, there is a beta firmware for Archer AX55 V1 supporting it: [Closed] Public Beta for Archer AX55 V1 Supports EasyMesh Ethernet Backhaul, DoH&DoT, ECO Mode etc. the official firmware will be available soon.
2. How to subscribe this service in other region(except US region)?
We will release this feature in other regions in the future. While even though rapid VPN configuration is not supported, you could still manually configure services from Nord and Surfshark.
3. How to connect other third-party VPN service provider except for NordVPN and SurfShark?
For other third-party VPN providers, you are always able to use the manual VPN configuration.
Additionally, we are expanding our list of partners.
Related Articles
Introduction and Configuration Guide of VPN Function on TP-Link Wireless Routers
Wi-Fi Routers that are Planned to support WireGuard VPN
VPN Server Doesn't Work Properly on TP-Link Wi-Fi Routers
Manually create the unified format for OpenVPN profile when connecting to CyberGhost OpenVPN Server
What can I do if VPN Client is not working?
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Have other off-topic issues to report?
Welcome to > Start a New Thread < and elaborate on the issue for assistance.
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m1hn3a wrote
Hello
Thank you for share the new firmware with us.
I have installed today and I have noticed following things:
1. Connection alerts on Tether app was removed (on beta it was not working)
Kevin_Z: Can you tell us more details? Is there still an option for Connection Alerts on the router web or Tether app?
2. QoS on old firmware takes bandwidth from speed app, and it was an option to enter manually, now the option to take automatically disappeared (or I cannot fid it anywhere)
Kevin_Z: There is no options any more on Tether app? Can I have a screenshot?
3. On Microsoft Edge (chronium based version) menu from left on Advanced settings is changing font size on hover (this behavior was also on beta, but I thought that it will be fixed on final version).
Kevin_Z: This might be a Microsoft Edge issue. It's suggested to use another browsers. I was experiencing similar issues when using some online platforms such as Google form.
Thank you
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Thank you for your quick response, much appreciated.
Actually no, I was using WPA3 + WPA2, and the clients always correctly chose their preferred protocol - my AX200 units (a PC and laptop) selected WPA3, while my Huawei P30 Pro went for WPA2. So this is a problem that I have observed in the new firmware.
Oddly enough, after a few days (literary an hour or two ago!) the issue went away, and now my AX200 clients are correctly choosing WPA3.
I can't make head nor tail of this - perhaps this is a quirk specific to my setup?
Whatever the case may be, I'll keep you posted on developments.
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Hello
Thank you for share the new firmware with us.
I have installed today and I have noticed following things:
1. Connection alerts on Tether app was removed (on beta it was not working)
Kevin_Z: Can you tell us more details? Is there still an option for Connection Alerts on the router web or Tether app?
m1hn3a: The option was on Tether app:
Old firmware:
With new firmware (sorry for language, but you can see from icons that the option is not there):
2. QoS on old firmware takes bandwidth from speed app, and it was an option to enter manually, now the option to take automatically disappeared (or I cannot fid it anywhere)
Kevin_Z: There is no options any more on Tether app? Can I have a screenshot?
m1hn3a: Yes, I recall that before it was here - it was 2 radio button one that said Get bandwith from SpeedTest and second for manualy enter - now on Tether app is only option for manual enter:
3. On Microsoft Edge (chronium based version) menu from left on Advanced settings is changing font size on hover (this behavior was also on beta, but I thought that it will be fixed on final version).
Kevin_Z: This might be a Microsoft Edge issue. It's suggested to use another browsers. I was experiencing similar issues when using some online platforms such as Google form.
m1hn3a: Yes, the problem is only on Microsoft Edge, I tried with Chrome and Firefox and it's ok :)
Thank you
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There is something wrong with final firmware 1.3.1 for AX11000. After some time router loses internet connection, LED switches to red and status says "Poor Connection". Router stays in this state until I manually click Release and Renew buttons. It has happened three times already so it is not some random glitch. It never happened with 1.3.0 beta firmware. I am now switching back to beta to see if problem goes away.
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far1 wrote
There is something wrong with final firmware 1.3.1 for AX11000. After some time router loses internet connection, LED switches to red and status says "Poor Connection". Router stays in this state until I manually click Release and Renew buttons. It has happened three times already so it is not some random glitch. It never happened with 1.3.0 beta firmware. I am now switching back to beta to see if problem goes away.
@far1 Can I know who is your ISP, and what is the WAN Connection Type on the AX11000?
Please send the system log on the AX11000 to support.forum@tp-link.com for further analysis. Be sure it records the disconnect and reconnect behavior.
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Such things could be modem related.
You don't happen to be using a Technicolor modem by any chance?
When I did, I had all sorts of weird things going on with my AX11000, but everything sorted itself out after my ISP gave me an Arris.
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The WPA3/WPA2 issue has gone away, hopefully for good, but I have another thing to report.
I connected an RE600X range extender to the AX11000 in OneMesh. The first thing that I noticed was that during the connection process the connection times of all devices shown in the router's client list were zeroed - they literally began to show zero minutes of connection time.
Later, everything worked as expected, but when I switched off any of the devices connected to the RE600X, I found that it takes a good ten minutes for the router GUI to register the fact. In other words, the device icon remains in the AX11000's client list for much longer than it should.
This was not the case with previous firmwares - but it could be a problem with either the router's firmware or the range extender's.
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@Kevin_Z i have installed the new AX11000 firmware and now the router is unstable.
# H-Ver = 1.0.0 ; S-Ver = 1.3.1 Build 20220721 rel.61848
After a few hours I must reboot the router for it to connect to the internet again. I am in New Zealand and connect to the Slingshot network over fibre. Prior to the firmware update there were no issues and i did not need to reboot the router. I have attached logs (1) is the log saved when the connection was down. (2) is the log immediately after the reboot.
Ideas on what to change in the current firmware settings to make it stable?
I no longer need the VPN Client feature. Can i downgrade the firmware to the previous version to get a stable internet?
Thank you for assistance.
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doingnz wrote
@Kevin_Z i have installed the new AX11000 firmware and now the router is unstable.
# H-Ver = 1.0.0 ; S-Ver = 1.3.1 Build 20220721 rel.61848
After a few hours I must reboot the router for it to connect to the internet again. I am in New Zealand and connect to the Slingshot network over fibre. Prior to the firmware update there were no issues and i did not need to reboot the router. I have attached logs (1) is the log saved when the connection was down. (2) is the log immediately after the reboot.
Ideas on what to change in the current firmware settings to make it stable?
I no longer need the VPN Client feature. Can i downgrade the firmware to the previous version to get a stable internet?
Thank you for assistance.
@doingnz You should be able to downgrade to the previous 1.3.0 version.
But if you want to troubleshoot on the current 1.3.1 version, we would like to know how often the disconnect happens, whether there is still a valid WAN IP address on its WAN, the LED is orange or white when there is no internet. Thank you very much.
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Maciej wrote
The WPA3/WPA2 issue has gone away, hopefully for good, but I have another thing to report.
I connected an RE600X range extender to the AX11000 in OneMesh. The first thing that I noticed was that during the connection process the connection times of all devices shown in the router's client list were zeroed - they literally began to show zero minutes of connection time.
Later, everything worked as expected, but when I switched off any of the devices connected to the RE600X, I found that it takes a good ten minutes for the router GUI to register the fact. In other words, the device icon remains in the AX11000's client list for much longer than it should.
This was not the case with previous firmwares - but it could be a problem with either the router's firmware or the range extender's.
@Maciej Is this ten minutes accurate or is it estimated? Can we also have a screenshot of when that client is actually turned off but still show up online on the web GUI? Thank you.
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