deco x20 red light occasionally

deco x20 red light occasionally

deco x20 red light occasionally
deco x20 red light occasionally
2024-03-13 19:23:32 - last edited 2024-08-11 16:21:37
Model: Deco X20  
Hardware Version: V3
Firmware Version: 1.1.8 build 20240119 Rel. 37701

My deco turns occasionally to red and during that time no internet is available from deco eventhough my main router is having stable internet conbnection

i have connected decos both wirelessly and wired same problem repeats

the redlight stays on fr about 2 mins and then again connection is restored and green light comes back and the cycle repeats

I have done resetting of decos and main router multiple times and the problem still persists and i have tried both accesspoint mode and modem mode

somebody please help      I have added the video of the same

Redlight issue video

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#1
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1 Accepted Solution
Re:deco x20 red light occasionally-Solution
2024-08-11 16:21:26 - last edited 2024-08-11 16:21:37
thank you so much ,worked perfect when I connected it to a third party adapter
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#8
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9 Reply
Re:deco x20 red light occasionally
2024-03-14 03:10:39

  @techiedoc 

Hi, Thank you for the message.

Is that the main Deco in the video?

Please try to replace a new Ethernet cable between the main Deco and ISP Router first.

It is also suggested to set a new Deco X20 as the main Deco:

How to replace the main Deco with another Deco

Are you able to constantly reproduce this issue in a short time?

Best regards.

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#2
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Re:deco x20 red light occasionally
2024-08-02 10:45:12

  @techiedoc I hope that you have resolved the issue by now. But for someone who stumbles on this issue, for me, it was the power brick. I used a third-party Power adapter with the same configuration, and it seems to resolve the issue for me.

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#3
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Re:deco x20 red light occasionally
2024-08-02 12:47:30

 i tried all 3 as main deco it will come green occasionally but most of the time its red @David-TP 

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#4
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Re:deco x20 red light occasionally
2024-08-02 12:48:17

let me try this,I will update here @Aby119 

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#5
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Re:deco x20 red light occasionally
2024-08-02 12:51:19 - last edited 2024-09-06 10:11:34

  @techiedoc for a quick test try to swap the wall adapter with the one that works fine

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#6
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Re:deco x20 red light occasionally
2024-08-02 12:54:17

  @Aby119 sadly it didnt fix my issue,I suspect there is something to change in the main modem

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#7
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Re:deco x20 red light occasionally-Solution
2024-08-11 16:21:26 - last edited 2024-08-11 16:21:37
thank you so much ,worked perfect when I connected it to a third party adapter
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#8
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Re:deco x20 red light occasionally
2024-08-12 01:27:40

Having The same problem with the x50 poe (3 units in ap mode) tplink poe switch and a tplink dsl router

about once or twice a day i get red lights on all 3 even though the router is still connected to the internet stable

Any ideas anyone? ive tried changing the main deco but still keeps happening

is there any possibillity of a dhcp clash in ap mode with the main router?

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#9
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Re:deco x20 red light occasionally
2024-09-06 10:13:20

  @benjamin24 No idea.When I changed adapter to a vigi camera one it fixed my issue for few weeks now again I have the same issue

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#10
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