Hi,
I noticed a Tapo Care banner ad in the bottom of Tapo app and closed it, but I’d like to know:
Is there a way to permanently disable or hide this banner?
Will it reappear after an app update, restart, or over time?
Would appreciate any tips—thanks!
Hi,
Currently, it's unable to permanently disable this Tapo Care banner. It will disappear for 30 days after you close it. However, if you uninstall and reinstall the Tapo app or clean the app caches on your phone, the banner may reappear.
It's suggested to close it manually if you do not want to see it.
Best Regards
Hi,
Currently, it's unable to permanently disable this Tapo Care banner. It will disappear for 30 days after you close it. However, if you uninstall and reinstall the Tapo app or clean the app caches on your phone, the banner may reappear.
It's suggested to close it manually if you do not want to see it.
Best Regards
Helpful: 2
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Replies: 1
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