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Couldnt connect C200 to 2.4GHz wifi even through manual wifi connect. Checked wifi router. it has been set to WPA2/WPA3. still not working. This happened from the last software update.
Hi,
You can refer to the following instructions to troubleshoot if you fail to connect the camera to your router's Wi-Fi.
What should I do if I fail to configure Tapo Camera?
If the problem remains, please try the following steps.
1. Set the wireless security type to WPA2-PSK only.
2. Try to change the Wi-Fi name and password if they have special characters.
3. You can try to enable a hotspot Wi-Fi on your phone, factory reset the camera, configure it with another phone, connect it to the hotspot Wi-Fi, and then check if you can set it up.
Best Regards
Hi,
You can refer to the following instructions to troubleshoot if you fail to connect the camera to your router's Wi-Fi.
What should I do if I fail to configure Tapo Camera?
If the problem remains, please try the following steps.
1. Set the wireless security type to WPA2-PSK only.
2. Try to change the Wi-Fi name and password if they have special characters.
3. You can try to enable a hotspot Wi-Fi on your phone, factory reset the camera, configure it with another phone, connect it to the hotspot Wi-Fi, and then check if you can set it up.
Best Regards
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