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Tapo C310 device can only be controlled locally

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Tapo C310 device can only be controlled locally

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Tapo C310 device can only be controlled locally
Tapo C310 device can only be controlled locally
2025-07-22 10:33:42 - last edited 2025-07-30 10:51:19
Tags: #Tapo App Related #Device Connectivity #Firmware
Model: Tapo C310  
Hardware Version: V1
Firmware Version: 1.4.3

Today I bought a Tapo C310 security camera and completed the setup. The camera is connected to a 2.4GHz network with DNS set to 8.8.8.8. However, I’m still getting a "device can only be controlled locally"  error. I reset the camera, restarted it, and also power-cycled it, but the issue persists. Is there anything else I can try?

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Re:Tapo C310 device can only be controlled locally-Solution
2025-07-23 09:36:01 - last edited 2025-07-30 10:51:19

  @Radicus 

Hi,
You can refer to the following instructions to troubleshoot if you can only control the camera locally.
What to do if I can't control my Tapo cameras on the Tapo app?
 

You can also enable a hotspot Wi-Fi on your phone, factory reset the camera, configure it with another phone, connect it to the hotspot Wi-Fi, and then check if you can control it remotely.

 

Best Regards

>> Smart Home: Introduction to Common Smart Action Scenarios for Tapo Cameras >> Tapo Camera Day/Night Mode Selection Guide: Best Settings Recommendations for Different Scenarios >> Enhance Your Tapo App Experience: Introduction to Several Practical Features >> Troubleshooting for Tapo Camera's Privacy Mode Automatic Activation
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Re:Tapo C310 device can only be controlled locally-Solution
2025-07-23 09:36:01 - last edited 2025-07-30 10:51:19

  @Radicus 

Hi,
You can refer to the following instructions to troubleshoot if you can only control the camera locally.
What to do if I can't control my Tapo cameras on the Tapo app?
 

You can also enable a hotspot Wi-Fi on your phone, factory reset the camera, configure it with another phone, connect it to the hotspot Wi-Fi, and then check if you can control it remotely.

 

Best Regards

>> Smart Home: Introduction to Common Smart Action Scenarios for Tapo Cameras >> Tapo Camera Day/Night Mode Selection Guide: Best Settings Recommendations for Different Scenarios >> Enhance Your Tapo App Experience: Introduction to Several Practical Features >> Troubleshooting for Tapo Camera's Privacy Mode Automatic Activation
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