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Switch back to H264 on 2K Stream for Tapo C222 (v1.3.3)

Switch back to H264 on 2K Stream for Tapo C222 (v1.3.3)

Switch back to H264 on 2K Stream for Tapo C222 (v1.3.3)
Switch back to H264 on 2K Stream for Tapo C222 (v1.3.3)
2 weeks ago
Tags: #Firmware #Device Connectivity #ONVIF/RTSP
Model: Tapo C222  
Hardware Version: V1
Firmware Version: 1.3.3

Hi, the latest firmware v1.3.3 for Tapo C222 seem to use hevc h265 for the 2560x1440 stream, and messing up with my ONVIF setup, as it do not support h265.

The firmware release note make no metion about switching codes, and product description page also not updated.

I'm also having another Tapo c222, with firmware 1.3.2 works perfectly with h264/pcm_alaw. Please help to revert this to h264 or have our users option to change in settings pls. This is so frustrating since last time i purchased and also had this issues!! why not give us option but force to h265 instead ??!

 

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#1
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3 Reply
Re:Switch back to H264 on 2K Stream for Tapo C222 (v1.3.3)
2 weeks ago

@Solla-topee I sent you private message with Forum ID + Tapo C222's Mac Adress. Kindly help me check and resolve this soon. Thank you.

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#2
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Re:Switch back to H264 on 2K Stream for Tapo C222 (v1.3.3)
2 weeks ago

  @ShiiiKi 

Hi,
1. Thank you for your feedback about the video compression option on the Tapo C222. I'll log it and forward it to the relevant team for evaluation.

 

2. Currently, we have no firmware available for the reported phenomenon on the Tapo C222 V1, 1.3.3. I have escalated your case to our tech team, and they will contact you via email to further assist you. Please wait patiently.

 

Best Regards

>>How to position my TP-Link camera for optimal performance. >>What to do if the Detection feature is not working on the TP-Link Camera? >>Encrypt microSD Card: Protecting Video Recordings Stored on the SD Card.
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#3
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Re:Switch back to H264 on 2K Stream for Tapo C222 (v1.3.3)
2 weeks ago
thanks much! looking forward to resolve this soon !
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#4
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Firmware Device Connectivity ONVIF/RTSP
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